QCL has been a full member of the United Kingdom Home Care Association (UKHCA) since 1997.
QCL is registered and regularly inspected by the Care Quality Commission (CQC).
QCL is regularly inspected by “Contract Compliance” officers from various London Boroughs such as Hounslow, Hillingdon and Ealing.
QCL’s policies and procedures are developed in line with all current Government and local legislation.
As part of our staff development programme, all carers are engaged in individual training “pathways” – they are accredited to or are working towards NVQ Level 2.
Senior staff are accredited to or are working towards NVQ Level 3.
QCL’s policy of continuous training and development ensures that carers are trained and certified in the following subjects: